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Refund Evidence

Select which circumstance applies to you so you can return the correct information:

Repaid too much?

If you’ve paid off your student loan balance and we’re awaiting the information from HM Revenue and Customs (HMRC), you can still apply for a refund.

You’ll need to send clear photocopies of your:

  • last P60; and
  • all your current financial years payslips.

You’ll also need to give us your bank sort code and account number for any refund to be made to. Send this with your Customer Reference Number to:

Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD

When we process this we will advise HMRC to notify your employer to stop student loan deductions. This can take a month, which may mean that you’ll have another one or two deductions taken. Repeat the above process for a final refund.

Not due to make repayments?

If you made repayments during the financial year, but at the end of it earned under the annual repayment threshold, you can request a refund of the repayment(s) made.

To get a refund you’ll need to send clear photocopies of your:

  • payslip(s) showing the deductions made; and
  • P60 for the financial year the repayments were deducted.

Evidence along with Customer Reference Number should be sent to:

Correspondence Department
Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD

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