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Voluntary Repayment Options


Any voluntary repayments you make are in addition to any scheduled repayments you already make through your wages or by Direct Debit. Voluntary repayments can’t be refunded.

One-off repayment

You can make a one-off repayment to your student loan at any time using:
  • a debit or credit card;
  • cheque or postal order; or
  • an international bank transfer, if you are abroad.

By debit or credit card

You can make a card payment by logging in to your online account. We accept Visa Credit, Visa Debit, Visa Electron, Maestro, Mastercard Credit, Mastercard Debit and Laser (Euro). There will be approximately a 1.5% surcharge added to payments made by credit card or non-UK debit card. There’s no charge for using a UK debit card. If you, or someone else, would like to make a repayment towards your loan without logging in to your online account, it’s possible to make a card repayment using just your surname and customer reference number.

By cheque or postal order

Cheques and postal orders should be made payable to Student Loans Company Limited.

Please write your Customer Reference Number or Student Support Number on the back of your cheque or postal order and send it to:

Finance Department

Student Loans Company Limited

100 Bothwell Street


G2 7JD

By international bank transfer (IBAN)

We can accept bank transfers from abroad. You must include your Customer Reference Number as a reference so we can apply the repayment to your account.

You’ll need to contact your bank to arrange this type of repayment and they may charge you for the service.

If you’re making a repayment from outside of the EEA, our bank (NatWest) will charge a processing fee of £7. Please ensure this amount is added to the minimum repayment you’re scheduled to make.

You will need the following details to set this up:

  • Sort Code: 60-70-80
  • Account no: 10027254
  • IBAN No: GB37NWBK60708010027254
NatWest address:


Government Banking Services Branch

2nd Floor

280 Bishopsgate



Regular monthly repayments

You can setup a regular monthly repayment to your student loan by Direct Debit or using a debit or credit card online by logging in to your account.

You can also setup a standing order with your bank. Download and complete the standing order form (PDF 504k) and give it to your bank.

You must include one of the following as a reference number so we can apply the repayment to your account:

  • Customer Reference Number
  • GR Number, if the payment is towards a grant overpayment
  • Loan Account Number, if the payment is towards a specific loan

Customers with Plan 1 and Plan 2 loans

If you wish to make additional voluntary repayments by standing order/online banking we will deduct any repayments you make from your loans that are in repayment first. If you have both a Plan 1 and a Plan 2 loan in repayment then any voluntary repayments you make will be deducted from your Plan 2 loan balance first. If you wish for the repayments to be applied to your Plan 1 loans first please call us.

Pay off your loan in full

If you want to pay off your student loan you must call us on 0300 100 0611 (Mon – Fri 8am – 8pm) to get an up-to-date settlement figure first.

If you’ve been repaying through your salary, before you call us make sure you have:

  • your last P60; and
  • all your pay slips for the current financial year available.
We need this information to allow us to calculate an accurate settlement figure for you.  
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