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Contacting Us

 

Currently we are experiencing large volumes of incoming calls. Whilst we endeavour to answer all queries as quickly and effectively as possible, please be aware that there may be delays in answering your call.

In the meantime, you may be able to find the answer to your question within this site, or login to your account where you can update your personal details, view your balance and make payments to your loan.

Thank you for your patience.

 

If you have an enquiry about a student loan scheme:

  • Tel: 0845 026 2019
  • Minicom: 0870 241 4632
    (You must have access to a Minicom device in order to use this service).

If you have an enquiry about Income Contingent Repayment (ICR) or Repayment of Teachers Loans (RTL):

If you have an enquiry about fixed-term (mortgage style) loans - if your course began before 1998:

If you are calling from overseas about a student loan scheme:

  • Tel: +44 141 243 3660

If you have a question about deferment:

  • Tel: 0870 606 0704

If you are in arrears with your loan repayments:

 

Opening hours are:

 

Monday to Friday, 8:00am – 5:30pm

 

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